1. Contact
Vitrine Works controls the information submitted directly to this website and used to deliver its services. Privacy questions and requests can be sent to hello@vitrineworks.com.
2. Information we collect
Preview requests
We collect the business listing URL and email address you submit, the request timestamp, referral and campaign parameters, and basic browser information supplied with the request.
Orders and billing
The payment provider processes payment credentials. Vitrine Works may receive the customer name and email, product name, order identifier, amount, currency, payment status, and timestamps. We do not need or store a complete payment-card number.
Project delivery
We process the business details, text, images, brand materials, domain information, feedback, support messages, preview links, delivery records, and access instructions needed to complete the purchased scope.
Site analytics
When privacy-friendly analytics are enabled, we use aggregate page and event data to understand how the site is used. Campaign parameters may be attached to events. We do not use this site to sell personal data.
3. How we use information
- create and send the requested website preview;
- verify an order and match it to the correct customer;
- generate, review, launch, maintain, and support the customer website;
- send service, billing, security, and support messages;
- prevent fraud, abuse, and unauthorized access;
- keep delivery and accounting records; and
- comply with legal obligations and resolve disputes.
4. Providers and disclosure
We share only the information reasonably needed with providers that help operate the service, such as payment processing, email delivery, hosting, domain registration, analytics, and customer-requested integrations. Those providers handle information under their own terms and privacy notices. We may also disclose information when legally required or necessary to protect customers, Vitrine Works, or others. We do not sell personal information.
5. Account access and customer data
Use delegated, role-based, or temporary account access whenever possible. Do not email passwords, private keys, health information, complete payment-card data, or unrelated customer records. If sensitive data is accidentally sent, contact us so it can be removed from the active project record where reasonably possible.
6. Retention and security
We keep preview, order, project, and support information only as long as needed for delivery, support, fraud prevention, accounting, dispute handling, and legal obligations. Temporary access should be revoked or deleted after launch when it is no longer needed. We use reasonable technical and organizational safeguards, but no internet service can promise absolute security.
7. Your choices
Depending on applicable law, you may ask to access, correct, delete, or export personal information, or object to certain processing. Email hello@vitrineworks.com from the relevant address. We may need to verify the request and may retain records where law, fraud prevention, or an active dispute requires it.
8. Updates
We may update this policy when the service or legal requirements change. The effective date above shows the current version. Material changes will be presented through an appropriate service or website notice.